Help Center

  • Getting Started

  • Pricing Plan

  • Tutorials

  • What is SalaryChecker and how does it work?

    SalaryChecker by BeCandid is a B2B SaaS solution (software as a service). It allows candidates and recruiters to mutually share salary expectations and budgets in full confidentiality. Encypted answers are not visible to anyone and what you receive is a compatibility report comparing answers.

    The recruiter enters the salary range that they would be willing to offer to a candidate. The candidate enters the salary that they would like to get for the role. Both the candidate and the recruiter receive a green, orange or red light, informing them if the candidate's expectations are below, within or above the company salary range. None of them know what numbers were entered. But they do know if their answers are compatible. This is, in our opinion, what really matters during the recruitment process to start the relationship on strong foundations on both sides.

  • I'm interested, how to get started?

    1. Visit the Pricing page and select the plan that fits your needs.

    2. Sign up to a 30-day trial period on the Starter or Advanced plan by filling in the form. No payment details will be required at this stage.

    3. Our team will conduct a KYC for security purpose and when successful, create your account in the BeCandid platform.

    4. You will be notified before the end of the trial period and you will have the opportunity to subscribe to the plan of your choice. If you do not wish to, then your trial period will end, your access will be shut down and you will not be charged for anything.

  • Is BeCandid using customer data for marketing or benchmarking purpose?

    No! At BeCandid, confidentiality and data protection are of the essence. We do not use any of our customers' data for marketing or benchmarking purpose. What happens in your BeCandid platform stays in your BeCandid platform, full stop.

  • Are you GDPR compliant?

    BeCandid was designed with the concept of data minimisation and other GDPR principles in mind. Our privacy and cookies policy details the way we process personal data.

  • What languages do BeCandid support?

    BeCandid platform for companies and mobile app for candidates are currently available in English and French. Company users can select their preferred language on the platform and it is also possible to select the notification language to use when sending a feedback invite to someone.

  • How much does SalaryChecker cost?

    We have different pricing plans available: Starter, Advanced and Ultimate, with monthly or yearly engagement. Depending on the features that you need as a Business, you can select one of them. You can find a full list of features and prices on our pricing page.

  • Can I try the product?

    You sure can! We offer a trial period of 30 days to test our product, with no engagement. You will be able to enjoy the features of our Starter or Advanced Plan for the full time of the trial period. At the end of it, you can decide to subscribe to any plan or simply stop using our Product.

  • What payment methods are available?

    We are partnering with Stripe for payment. Recurring payment by credit card or SEPA direct debit is required for the Starter Plan and for the monthly Advanced Plan. For the yearly Advanced Plan and Ultimate Plan, payment by direct debit (SEPA) or bank transfer is required.

  • How can I switch to a different pricing plan?

    To upgrade to a higher pricing plan or downgrade to a lower one, your company SuperAdmin can contact us at support@becandid.tech.

  • Do you offer discounts for yearly plans?

    Of course! Subscribing to a yearly plan will allow you to save some money, as you will pay the equivalent of 10 months for a full year.

  • How and when can I cancel my subscription?

    You can cancel your subscription at any time by contacting us at support@becandid.tech. Your account will be active until the end of the subscription period. If you have pending feedbacks in your platform, you will be able to finalize them during a grace period of 30 days after the end of your subscription. At the end of the grace period, your account will be shut down and pending feedbacks will be lost.